SOAR: When Reception Says "They're Unavailable"

SOAR: When Reception Says "They're Unavailable"

IN THIS COURSE WE SHARE WITH YOU OUR PROVEN METHOD TO CREATE A POSITIVE RESULT DESPITE THE RECEPTIONIST TELLING YOU THAT THE DECISION MAKER IS "UNAVAILABLE"

RTB is an acronym for RIDE THE BULL and in course you will learn how to:

- How to ask for the Decision Maker's Cell Phone Effectively
- Overcome Cell Phone Resistance from Reception
- How to Start the Call when Speaking to the Decision Maker on their Cell
- Gather Additional Information from Reception before ending the call

Subscribe Share
SOAR: When Reception Says "They're Unavailable"
  • COURSE INTRODUCTION

    In the video, we provide an overview of the content available within this specific course

  • RIDE THE BULL: STEP 1

    When the Receptionist takes your call, sometimes they'll tell you that your contact is 'unavailable' (In a Meeting, On Vacation, Not In, Work Remote etc.) so instead doing what everyone else does (call back or leave a message), there is a much more effective approach! In this video, we speak to ...

  • RIDE THE BULL: STEP 1 (Receptionist Resistance)

    So you have asked for the Decision Maker's cell and Reception has said: "I can't provide that information" or "I don't have their cell". In this video, we share our suggestions for you in either scenario.

  • CALLING THE CELL - BEST PRACTICE

    In this video, we share with you a best practice that will help you get off on the right foot when you call the Decision Maker's cell and they take your call.

  • WHAT WOULD YOU DO IN THIS SITUATION & WHY?

    Watch this video as Paul provides a scenario for you to consider what you would do in that situation and why

  • RIDE THE BULL: STEPS 2 & 3

    We are still 'riding the bull' and in this one, we share our suggested 2nd and 3rd steps when speaking with the Receptionist before ending the call.

  • RIDE THE BULL: STEP 4

    Step 4 - yes we have 4 steps that we suggest you try before ending the call when speaking to the Receptionist in a situation when they tell you that your contact is 'unavailable' right now.

  • RIDE THE BULL: PHONE CALL SIMULATION

    Paul is inside of the Coaching Cards for this one to walk you through the SOAR Strategic Contact Map when you have made your call and the Receptionist tells you that your contact is 'unavailable.'

  • When Reception Says: "They're Not In, Can I Take A Message?"

    This SOAR live dial is an example of how to get to Reception despite an Automated System and how to make contact with the Decision Maker when Receptionist says: "they're not in the office right now, can I take a message?"